Six Sigma
D
DEFINE- Launch Team
- Establish Character
- Plan Project
- Gather the Voice of the customer
- Plan for charge
M
MEASURE- Document the process
- Collect baseline data
- Narrow project focus
A
ANALYZE- Analyze Data
- Identify Root Cause
- Identify and Remove Wastes
I
IMPROVE- Generate Solutions
- Evaluate Solutions
- Optimize Solutions
- Pilot
- Plan and Implement
C
CONTROL- Control the Process
- Validate project benefits